Postal services - Quality of service - Measurement of complaints and redress procedures
NORM herausgegeben am 1.11.2003
Designation standards: ČSN EN 14012
Classification mark: 760202
Catalog number: 68824
Note: UNGÜLTIG
Publication date standards: 1.11.2003
The number of pages: 28
Approximate weight : 84 g (0.19 lbs)
Country: Czech technical standard
Kategorie: Technische Normen ČSN