Postal services - Quality of service - Complaints handling principles
NORM herausgegeben am 1.5.2009
Designation standards: ČSN EN 14012
Classification mark: 760202
Catalog number: 83313
Note: UNGÜLTIG
Publication date standards: 1.5.2009
The number of pages: 36
Approximate weight : 108 g (0.24 lbs)
Country: Czech technical standard
Kategorie: Technische Normen ČSN