Information technology - Service management - Part 1: Service management system requirements
NORM herausgegeben am 1.7.2012
Designation standards: ČSN ISO/IEC 20000-1
Classification mark: 369074
Catalog number: 90827
Note: UNGÜLTIG
Publication date standards: 1.7.2012
The number of pages: 40
Approximate weight : 120 g (0.26 lbs)
Country: Czech technical standard
Kategorie: Technische Normen ČSN