ČSN ISO 10002 (010339)

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

NORM herausgegeben am 1.4.2005

The information about the standard:

Designation standards: ČSN ISO 10002
Classification mark: 010339
Catalog number: 72504
Note: UNGÜLTIG
Publication date standards: 1.4.2005
The number of pages: 40
Approximate weight : 120 g (0.26 lbs)
Country: Czech technical standard
Kategorie: Technische Normen ČSN