Quality management - Customer satisfaction - Guidelines for monitoring and measuring
NORM herausgegeben am 1.6.2013
Designation standards: ČSN ISO 10004
Classification mark: 010342
Catalog number: 93120
Note: UNGÜLTIG
Publication date standards: 1.6.2013
The number of pages: 52
Approximate weight : 156 g (0.34 lbs)
Country: Czech technical standard
Kategorie: Technische Normen ČSN