
Quality management. Customer satisfaction - Guidelines for dispute resolution external to organizations
NORM herausgegeben am 1.7.2010
Designation standards: GOST R ISO 10003-2009
Note: UNGÜLTIG
Publication date standards: 1.7.2010
The number of pages: 35
Approximate weight : 105 g (0.23 lbs)
Country: Russian technical standard
Kategorie: Technische Normen GOST