Quality management — Customer satisfaction — Guidelines for monitoring and measuring
NORM herausgegeben am 16.7.2018
Designation standards: ISO 10004:2018-ed.2.0
Publication date standards: 16.7.2018
The number of pages: 35
Approximate weight : 105 g (0.23 lbs)
Country: International technical standard
Kategorie: Technische Normen ISO