STN ISO 10002 (010310)

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

NORM herausgegeben am 1.6.2005

The information about the standard:

Designation standards: STN ISO 10002
Classification mark: 010310
Catalog number: 98315
Note: UNGÜLTIG
Publication date standards: 1.6.2005
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: Slovak technical standard
Kategorie: Technische Normen STN