Quality management. Customer satisfaction. Guidelines for monitoring and measuring
NORM herausgegeben am 1.12.2013
Designation standards: STN ISO 10004
Classification mark: 010307
Catalog number: 117226
Note: UNGÜLTIG
Publication date standards: 1.12.2013
Approximate weight : 51 g (0.11 lbs)
Country: Slovak technical standard
Kategorie: Technische Normen STN