Quality management systems — Organizational change management — Processes
NORM herausgegeben am 31.8.2022
Bezeichnung normen: ISO/TS 10020:2022
Ausgabedatum normen: 31.8.2022
Zahl der Seiten: 41
Gewicht ca.: 123 g (0.27 Pfund)
Land: Internationale technische Norm
Kategorie: Technische Normen ISO
Description / Abstract: This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided. This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.