Service excellence — Guidance for the application of digital approaches to achieve service excellence
NORM herausgegeben am 4.2.2026
Bezeichnung normen: ISO/TS 19384:2026
Ausgabedatum normen: 4.2.2026
Zahl der Seiten: 25
Gewicht ca.: 75 g (0.17 Pfund)
Land: Internationale technische Norm
Kategorie: Technische Normen ISO
Description / Abstract: This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches. This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.