ÖNORM ISO 10002

Quality management systems - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Technical Corrigendum 1:2009)

NORM herausgegeben am 15.8.2009

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The information about the standard:

Designation standards: ÖNORM ISO 10002
Note: UNGÜLTIG
Publication date standards: 15.8.2009
The number of pages: 30
Approximate weight : 90 g (0.20 lbs)
Country: Austrian technische Norm
Kategorie: Technische Normen ÖNORM