
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
NORM herausgegeben am 6.5.2015
Designation standards: UNE-ISO 10002:2015
Note: UNGÜLTIG
Publication date standards: 6.5.2015
The number of pages: 65
Approximate weight : 195 g (0.43 lbs)
Country: Spanish technical standard
Kategorie: Technische Normen UNE